Azure issues

[Mikeyray]

Hi
I was in servicing an azure shadow today and i have 3 issues with it

1 : LEDs on buttons glowing when not selected

2 : After undoing the release screws face wont open seems jammed shut

3 : In a shutter chase they have somehow re recorded including pan tilt info and i was wondering if you can remove the pan tilt info without having to start from scratch

Thanks in advance
Mikey

[Ben Miles]

1. Glowing 100%? Check all cables and chips are fully inserted. In 'Avo' mode see diagnostics page to see if the leds still glow when not selected.

2. POWER DOWN FIRST! Stand the desk on the back panel and prize it apart using a tool, lightly levering it open with the small holes in the front.

3. Record by channel without altering the pan and tilt information from the locate position. Use the off menu to remove pan and tilt channels from the programmer.

[Mikeyray]

1: no not 100% about 50% ive run diagnostice this stopped a few

2: Tried that but it wasnt budging I even bent the corner of the face plate

3; By off menu do you mean turn the pan tilt encoder wheels off??

thanks
mikey

PS say hi to steve from the fabric crew

[Ben Miles]

Hi Mikey,

The black surround is attached to the top panel not to the bottom as it is in the touch panel version of the azure. There should be no front panel bending!

3.use the 'on' button above the encoder wheels to on/off attributes!

Please feel free to ring me at Avolites in office hours if you need further assistance.

[Mikeyray]

sorry thats what i meant i mean the bottom 2 corners as in next to the 2 release srews it opened about a month ago no prob