Titan One does not work well with Arkaos Media Master

[aldholland]

Hi Guys,

I continued testing the Titan One Dongle and discovered it doesn't work well over Artnet + CITP. I tested it on Arkaos Media Master 3.1 and 3.0.
When I select PATCH - ACTIVE FIXTURES, the Titan One can see AND patch the Media Master Fixtures but it does not control them. I even can't locate them.

So what I did, I did the Active Fixture Patch on the Tiger Touch, and it worked. Then I saved the showfile to a usb stick an loaded it in Titan One.... then it didn't work.

Can somebody please look at this because I bought the Titan One for demoing Media Servers and it doesn't work now

[john rogers]

Hi, can you give me some information on the system you're using to run Titan One and Arkaos on? Operating System, specifications, that sort of thing?

[aldholland]

Hi, can you give me some information on the system you're using to run Titan One and Arkaos on? Operating System, specifications, that sort of thing?

Setup that doesn't work:

Titan One (Artnet OUT)
Macbook 13" Bootcamp
Windows 7 Enterprise
Intel(R) Core i5-2435M CPU @ 2.40Ghz
8,00 gB RAM
32 Bit

Arkaos Media Master Pro 3.1
Macbook 15" - OSX


Setup that DOES work:
Tiger Touch (Artnet Out)

Arkaos Media Master Pro 3.1
Macbook 15" - OSX

[john rogers]

What configuration are you running Media Master Pro in? How many layers is it reporting?

[aldholland]

What configuration are you running Media Master Pro in? How many layers is it reporting?

Active Fixture has 12 Layers.
Running in Full 1.1
Media Master 3.1

[john rogers]

One thing to note while we troubleshoot, twelve layers of Media Master in Full mode occupies more than one universe of DMX.

[aldholland]

One thing to note while we troubleshoot, twelve layers of Media Master in Full mode occupies more than one universe of DMX.

I know, but still, on the Tiger Touch it works, same show on Titan One doesn't work. Also when I start new show on Titan One, I can choose the Active fixture. It is also patched but no way to control it

[icke_siegen]

Possibly Art-Net is not configured well in your T1. Please try the following:
- for the moment, forget about 'active fixture'
- simply start a new show, and patch some dimmer channels.
- make sure Art-Net is correctly assigned
- for a MediaMaster Full Mode layer, the dimmer is on #1, while #2 and #3 are for selecting the library and the clip. Can you operate ArKaos this way? I.e. does it react in any way?

[aldholland]

Possibly Art-Net is not configured well in your T1. Please try the following:
- for the moment, forget about 'active fixture'
- simply start a new show, and patch some dimmer channels.
- make sure Art-Net is correctly assigned
- for a MediaMaster Full Mode layer, the dimmer is on #1, while #2 and #3 are for selecting the library and the clip. Can you operate ArKaos this way? I.e. does it react in any way?

I'll give that one a try, I already tested it with the ENTTEC USB PRO to create a DMX Input on the Media Master Pro 3.1 and I patched a normal fixture on the T1 and that works without problems

Thanks for the support!