Pearl Expert and Titan 6.1

[Beast]

Greetings.

Am thorougly enjoying the new features and enhanced gui of the 6.1, after having had the problems mentioned in another thread with the 6.0.
Even so i have encountered a few issues related to shapes.

1. When programming a shape, the encoder wheels gets unresponsive when adjusting size and speed of said shape. I have to turn very much and very fast to make only very small adjustments, and the lcd "blinks" in the control area, sometimes even moves the whole screen to the right and back.
Have tried updating USB panels, but it says all panels are up to date.

2. It seems as if the resolution of the shapes has been reduced, meaning that when i make a movement shape, and adjust it at say 5 pct, it staggers and lags a bit. Have also seen this when putting the size/speed ón fader.
It didn't do this in 5.0, same fixtures (Sharpies)new and fresh show.

We have both the Expert (Black 00750) and Mobile and have not seen the same on Mobile.
Is this hardware related?

Sincerely

Beast DK

[niclights]

I haven't seen any issues with shape resolution or lagging on 6.1.

The software across all platforms is the same so there cannot be any difference other than processing speed (in the case of TM).

If both shows are patched as new on each console then it 'could' be personality differences although I'm not convinced.
When testing ensure that either both libraries are the same (latest) if patching from new or alternatively that the same showfile is used.

Two things I would focus on are wheel sensitivity in user settings and possible encoder faults (use Usb Console to check performance).

Note that the screen shift is probably irrelevant. I have seen this since day 1 on the Expert and on multiple consoles. I probably see it at least once a session.

[icke_siegen]

Hm, at least I noticed this every now and then. A coarse help is pressing the Avo key while turning the wheel. Alternatively, you may input the values numericaly. Hoinestly, I didn't find this very consistent.

[Beast]

Thanks Nic.

Will try to make an a-b comparison between the two controls and see if there's any difference.
Will also try to meddle a bit with the encoder settings and check them in USB console.

We have however just been hit by a small blizzard, so wont be in front of the consoles the next couple of days, but will report back.

Sincerely

Beast DK

Icke, will try your trick and see if this helps, thanks

[niclights]

I did also intend to mention that speed has always required a lot of wheel turning, certainly in comparison to size and I tend to use shift to help also.

[Beast]

Greetings and a Happy New Year to all

Sorry i haven´t had the time to report back, but Christmas shows and so on...

The tips about using the shift and Avo button works just fine so the first issue i had is fixed/mended

However; the second issue with the lags and irregularitys on our Expert persists:
Same show, including pixelmapper effects( first time using this, as we have just got some hardware for it), same personality library(newest) on both consoles, and it works like a charm on the Mobile, with an HP 23" All in one pc. No problems what so ever.
The Expert: Lags in movements and mapping effects, delays when pressing buttons and so on.
Tried different solutions: Different harddiscs, the old original spinner and an Intel330 60 GB SSD harddisk, fresh installations on both, to no avail.
Checked the ressources when running the same two cues/chases: one movement shape on fixtures and a pixelmapping chase with animations on both consoles:

Mobile: CPU 25%, Internal Ram 12%, with both Vis and Pixel preview on.
Expert: CPU 95-100%, Internal Ram 86-90% without vis and preview.

Could this be the problem? And any suggestions of what to do?


Sincerely

Beast DK

[hjige]

Seems like both the CPU and RAM works pretty hard. Can you update it yourself? Put in an i5 and 4gb RAM maybe?

[Beast]

Yeah, we could do that, however i would imagine that this is not a thing that Avo would recommend or support for that matter.

Have been in contact with our local supplier, and they said that there would probably be some future hardware upgrades available from Avo, but i was also curious if nobody else have encountered these issues. I know that our Expert is of some age, but.... Perhabs hoping that its just our console/programming that have a problem which is fixable. Can use our Mobile, but clearly prefer the massive amount of playback/busking possibilities of the Expert

Sincerely

Beast DK

[Phil Heid]

>I know that our Expert is of some age

You may want to check and see if that desk has 1 or 2 GB of installed RAM. The new Experts and Tiger Touches are now fitted with 2 GB of RAM.

Part number for 1 GB of RAM is 94-02-0003 if needed.

[Beast]

Thanks Phil, will see tomorrow when i get into the warehouse again...

Sincerely

Beast DK

Well we have 1 GB in our, so will see about getting an extra GB and see if it helps

[Beast]

Well, have tried putting 2GB RAM in after consulting our supplier. It have made some improvement, but didnt solve the problem. Still experiencing lags in movements and mapping effects. Have been offered a Sapphire for trial, and a good deal on it, should we wish to, but would ofcourse rather have our Expert running smoothly again. Anybody else heard of upgrades?

Sincerely

Beast DK

[StijnS]

Perhaps Avo can release a list of upgrades we can do to our "old" Experts?
I assume replacing the hard drive with a solid state drive and upgrading the RAM are some easy and relative cheap upgrades that can seriously improve the speed of the console.
Although I'd rather like a Saphire Touch, who convinces my boss?

[Jaco]

Hi Beast,

You are not alone.
Last week I had a show. (24 moving heads and a mediaserver. Let's be honest,this amount of fixtures shouldn't be a problem...)

In the beginning everything works fine, but later on the evening I had serious lags, huge delays on cue list,...
CITP function was asking a lot of power from the console, movements and chases just freezed.

In the past I have used a lot of LED fixtures. Here again some serious lags when using pixelmapper.

I like the avolites pearl expert , but these problems are so annoying!

If you have found a sollution for these problems; please let me know...

Sincerely
Jaco

[Beast]

Hi Jaco.

Sorry to hear about your problems, but it's nice to know that we're not alone. Hopefully these issues will be adressed soon, as an upgrade kit or the likes.
As stated earlier, we've tried installing SSD and increased the RAMS to 2 GB, which helped, but didn't solve. Have just had a Sapphire Touch out on a gig for a testrun, and this was NICE. Took a bit of adjusting with the workflow when used to Expert, busking wise, but really a nice piece of equipment .
Finances, finances.... Btw, same show that our Expert struggled with ran without problems whatsoever. We've ofcourse not given up on our Expert, so awaiting a fix

Sincerely

Beast DK