Remote issues with 10.1

Questions or discussions about the Titan and classic consoles and software.

Moderator: Moderators

plato888
Posts: 2
Joined: 09 May 2017, 10:06

Remote issues with 10.1

Postby plato888 » 09 May 2017, 10:12

Hi, i have just upgraded my Sapphire to 10.1 and now the remote app (ios) is completely unusable as it just freezes and/or hangs on startup. Do you have an estimated release date of the 10.1 app ? Right now the remote is essential to my project and so will have to rollback to Titan 10 if there is not an impending fix. Cheers
User avatar
Gregory
Posts: 1379
Joined: 14 Dec 2007, 15:25
Location: London, United Kingdom
Contact:

Re: Remote issues with 10.1

Postby Gregory » 09 May 2017, 22:36

A new version of the remote app will be required to work with the v10.1 software. Hopefully this should be released within the next few days. Note that you should be able to use Switch Software option from the Tools menu to use v10.0 without having to uninstall to v10.1.
plato888
Posts: 2
Joined: 09 May 2017, 10:06

Re: Remote issues with 10.1

Postby plato888 » 11 May 2017, 06:03

Ok that's good to know. cheers chap :-)
Scott_Lights
Posts: 1
Joined: 30 Dec 2017, 22:28

Re: Remote issues with 10.1

Postby Scott_Lights » 30 Dec 2017, 22:30

Has there been any development on this? I can not roll back to just do a quick touch up focus and then switch back to 10.1.

Any updates would be great!

Thank you!
User avatar
Gregory
Posts: 1379
Joined: 14 Dec 2007, 15:25
Location: London, United Kingdom
Contact:

Re: Remote issues with 10.1

Postby Gregory » 01 Jan 2018, 13:38

The v10.1 apps are available from both the Apple App Store and Google Play. There is a separate phone app to go with each console version, this allows multiple apps to be installed simultaneously for whichever console you are using.

Who is online

Users browsing this forum: No registered users and 17 guests