Non-responsive touchscreen

Questions or discussions about the Titan and classic consoles and software.

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kellison
Posts: 4
Joined: 18 Dec 2016, 21:25

Non-responsive touchscreen

Postby kellison » 23 Mar 2017, 13:38

We have a new Arena and upon startup today, the main touchscreen is non-responsive. The problem continues despite multiple Clears and Avo-Exits and three re-boots. The mini screen is working properly, as is an external touchscreen. Items may be selected with an attached mouse, but there's no response at all on the main screen from touch. It worked fine up until this morning. Any ideas?
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niclights
The eManual
Posts: 4461
Joined: 24 Sep 2004, 01:06
Location: UK

Re: Non-responsive touchscreen

Postby niclights » 23 Mar 2017, 13:47

I would suggest you contact service directly about this, preferably by phone if possible.

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