Dongle not found ?

Questions or discussions about the Titan and classic consoles and software.

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zahoorjury
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Location: karachi,pakistan

Dongle not found ?

Postby zahoorjury » 14 Jun 2016, 00:55

Hi , one of my friend update the fixture library of his TT and after he is getting this message "DONGLE NOT FOUND ". Any idea how to fix that ?
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Gregory
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Re: Dongle not found ?

Postby Gregory » 14 Jun 2016, 02:19

Best option would be to contact support [at] avolites.com. They will probably need the serial number and software version. Ideally also send a link to the log files which you can save from the console using Log Collector from the Additional Programs menu.
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