random dmx univerce freeze v9

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totalworks4u
Posts: 47
Joined: 19 Feb 2010, 20:26

random dmx univerce freeze v9

Postby totalworks4u » 14 Jun 2015, 03:08

Just upgraded pearl expert to v9, a week ago. Now sitting on FOH with dmx 2 universe frozen. :evil:
Before event universe 1 froze.
Restarted software to fix.
I use all 4 dmx outs on the back of console.
Loaded v8 show.
Console was perfectly fine before.
totalworks4u
Posts: 47
Joined: 19 Feb 2010, 20:26

Re: random dmx univerce freeze v9

Postby totalworks4u » 14 Jun 2015, 03:34

Quick follow up. After event ended I did panel reset for frozen univ.2 without restarting software.
Start working.
I see that one more person in forum complained about same issue on expert.
BUG?????!!!!!!
algharitmo
Posts: 18
Joined: 05 Mar 2014, 18:02

Re: random dmx univerce freeze v9

Postby algharitmo » 15 Jun 2015, 18:53

Yes...i can replicate this everytime!!! BUG ALERT...only with Expert in V9!!
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niclights
The eManual
Posts: 4455
Joined: 24 Sep 2004, 01:06
Location: UK

Re: random dmx univerce freeze v9

Postby niclights » 15 Jun 2015, 19:26

If possible could you please detail the steps to reproduce the issue?
totalworks4u
Posts: 47
Joined: 19 Feb 2010, 20:26

Re: random dmx univerce freeze v9

Postby totalworks4u » 15 Jun 2015, 19:34

Any one figure out the workaround technic, like may be
Load the show file and then reset dmx panels?????
totalworks4u
Posts: 47
Joined: 19 Feb 2010, 20:26

Re: random dmx univerce freeze v9

Postby totalworks4u » 23 Jun 2015, 07:36

during weekend events experienced dmx freeze again. this time all 4 universes. opened usb expert and captured what i could. it appeared that both dmx panels where entering boot mode? disappearing from the list of attached panels. ( i can e-mail the video and images) This time reset on the back panel did not help. Have to restart software not the whole console.
2 times i observed: if to start the console and not touch anything on it for about 30 minutes it might freeze. (DMX output)
tomorrow will try to revert back to V8.
do can not find the previous software versions any more on the site. :(
will dig in my harddrives.
SUCK.
(i did check all usb cabling and reinstalled usb drivers, nothing shows up for panels update either)
algharitmo
Posts: 18
Joined: 05 Mar 2014, 18:02

Re: random dmx univerce freeze v9

Postby algharitmo » 09 Sep 2015, 17:47

Still happens to me...everytime i load a show, i have to reset the dmx panel to get dmx conection...on the 4 universe outputs!! and also some bugs related to losing cue legends...put legends on cues, and when i load the same show, i lose every legend, but only in cues, not pallettes!!

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