Activation required?!?!?Again?!

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algharitmo
Posts: 18
Joined: 05 Mar 2014, 18:02

Activation required?!?!?Again?!

Postby algharitmo » 12 May 2015, 16:44

:evil: :evil:

And hello again...this is a normal step for me...when upgrading something on Avolites!! :D

In my TitanOne update to v.9, i´m stuck on a screen saying ACTIVATION REQUIRED...tried to import the SAME license that was working, and figure...NOT WORKING again!! so...was i supposed to install upgrade by upgrade till v.9...was using 7.3!! Don´t want to REQUEST a NEW license...

HELP ME HERE...


Thanks guys

Ricardo
algharitmo
Posts: 18
Joined: 05 Mar 2014, 18:02

Re: Activation required?!?!?Again?!

Postby algharitmo » 12 May 2015, 19:36

After the :evil: :evil: :evil: RELICENSING , just to inform that everything is ok...or it seems so!!! :D
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Gregory
Posts: 1373
Joined: 14 Dec 2007, 15:25
Location: London, United Kingdom
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Re: Activation required?!?!?Again?!

Postby Gregory » 12 May 2015, 20:45

Sorry that you had some problems upgrading. The licensing system for Titan PC Suite was changed in v7.5 following feedback from customers. Any licence from v7.5 would continue to work in v8.0, v8.1 and v9.0 however unfortunately, as in your case, any licence from before v7.5 would no longer be valid. This was to avoid issues where the licence would be lost on machines that do not have a wired Ethernet port built in. Additionally some users experienced problems when turning their wireless connections on or off or when tethering their phones. Consoles did not have these problems so v7.3 licences are still valid for consoles.

Sorry again for any inconvenience this may have caused.
algharitmo
Posts: 18
Joined: 05 Mar 2014, 18:02

Re: Activation required?!?!?Again?!

Postby algharitmo » 13 May 2015, 15:40

Well i searched past posts and read that after 7.3 the problem was solved!and i only upgrade after seeing that the version is running smooth, like V9 is!!Anyways...No problem...i always do upgrades when NOT on the road!!! :)

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