Token File problems

[Limelite]

So I have installed 7.5 for my Titan One. When it opens to the "Activation Required" screen I select import and and browse and locate the token file for the license. After I select the file the pulsing logo comes back on the screen and after a few seconds the "Activation Required" comes back up. I try it again and the same thing happens. Any thoughts on what might be blocking the token file from loading and unlocking the software?

[clublights]

Sounds to me like a bad token .... or a wrong one .


re submit ?

[Gregory]

Try exporting a new token file from the software and submitting it to the website.

[Nicke Löfgren]

Hi

I had the same problem with installing new "serial number" IN TIGER TOUCH[

How I solved the problem.

1 Request a new number from AVOLITES
2 When you've got the new, open in notpad to check the file.
     At the beginning of the file, it can be a lot of unread characters. Delete them away
3 To be sure also open the file you sent to AVOLITES and check those first signs.
4 Compare!
5 Save the file.
6 Copy the file to the ROOT of the USB stick that you did to get the first serial number.

COMPLETE