V9 Bug? Clear button

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JSSound
Posts: 26
Joined: 16 May 2015, 07:16

V9 Bug? Clear button

Postby JSSound » 17 May 2015, 11:01

Hello,

I might have found a bug for V9 on a Titan Mobile.
When I load a cue with "Include" in the programmer, modify and save the cue again from time to time the "Clear" button remains active after I clear the programmer.
Everything gets cleared, but the LED remains active. The only solution at the moment is to close and open the software.
Do you have any ideas if it is an operating error or a real bug?

Best regards
Jürgen
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niclights
The eManual
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Location: UK

Re: V9 Bug? Clear button

Postby niclights » 17 May 2015, 11:58

Unless there is something still in the programmer (ie. clear mask set or perhaps from a remote) this must be a bug. Typically when I've seen similar examples selecting something then pressing clear fixes. Have you tried that?
JSSound
Posts: 26
Joined: 16 May 2015, 07:16

Re: V9 Bug? Clear button

Postby JSSound » 17 May 2015, 12:16

Yes, I tested that, did not help. The clear mask is not active, everything is cleared.
So I ran a few shows meanwhile where I used the programmer - but the clear LED still remained active.
I used clear all programmers as well, so it should not be something from a remote (no remote was used...)
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niclights
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Re: V9 Bug? Clear button

Postby niclights » 17 May 2015, 13:55

Remote can mean multi-user too but can't remember if that should activate local clear LED anyway. Regardless, obviously you weren't doing this and clear all programmers should fix it if you were.

If you manage to create a consistently repeatable scenario then please detail.
JSSound
Posts: 26
Joined: 16 May 2015, 07:16

Re: V9 Bug? Clear button

Postby JSSound » 20 May 2015, 18:02

I can now reproduce the bug. When I activate a cue on an executor button, then use the include function, modify some items and store the cue on the same button. After that the clear LED remains active, even if everything in the programmer is cleared. The only solution is to close the software and start it again.
clublights
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Re: V9 Bug? Clear button

Postby clublights » 21 May 2015, 02:46

I've had this happen too .. but I've never been able to replicate it before . good work !

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