Titan 6 software shutdown error on Expert

Questions or discussions about the Titan and classic consoles and software.

Moderator: Moderators

emoreth
Posts: 26
Joined: 10 Aug 2012, 19:12
Location: Ohio

Titan 6 software shutdown error on Expert

Postby emoreth » 22 Aug 2012, 20:52

I recently upgraded our Expert to Titan 6. Ever since then, we've had occasional problems with the software not quitting when we attempt to turn off the console. It looks like a timing issue -- apparently the embedded Windows is trying to shut down before the Titan suite is closed, so we get an error message.

Sometimes the error shows up, then vanishes a second or two later. I just saw it happen twice, and both times it mentioned Titan Shell as the program it was waiting on. This occurs pretty regularly.

Other times, the dialog box stays up. This is not as common and seems to be more likely when the console has been running for a while. When it happens, it references 2 programs as not ready to quit. (I'll clarify which ones once I see the problem again.) The "cancel" button in the dialog box does not work, so the only option is to force quit the software and forfeit any unsaved work. So far, we haven't lost any programming, but I'm sure it will happen eventually if this problem persists.

Is there anyone else here who's having this issue, or who knows a way to stop it happening?
User avatar
niclights
The eManual
Posts: 4461
Joined: 24 Sep 2004, 01:06
Location: UK

Postby niclights » 22 Aug 2012, 23:09

Yes, I've seen the issue a few times. I believe it is currently being investigated.
Billyserious
Posts: 52
Joined: 08 Oct 2004, 00:02

Postby Billyserious » 25 Dec 2012, 22:12

Im noticing this problem now as well, upgraded to 6.0, and get the error shutting down the console, , getting the "Waiting for d4 and Pearl Expert Titan (on PEXP-xxxx) to close.

Any update on this? I was holding off on installing 6.1 for a bit, because of other issues that looked like it created, is this issue resolved?
User avatar
niclights
The eManual
Posts: 4461
Joined: 24 Sep 2004, 01:06
Location: UK

Postby niclights » 26 Dec 2012, 01:10

This was resolved in 6.1. Please see release notes for more details.

Who is online

Users browsing this forum: No registered users and 21 guests