[Resolved] Clear Key LED gets stuck

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TWC
Posts: 81
Joined: 24 Dec 2017, 13:54

[Resolved] Clear Key LED gets stuck

Postby TWC » 03 Aug 2020, 15:22

If you go into the patch menu whilst you have something in the programmer, the LED on the clear key gets stuck on.
Avo Machine - v14
Titan Mobile + Fader Wing
Dell Optiplex 7010usff
i7, ssd, 8GB, Intel Hd4000

Capture Machine
2020 Symphony - 2020.0.53
AMD A7, ssd, 32GB, nVidia RTX3060 Eagle

Ai Media Server - 12.1
r6 + 2x Datapath DVI capture cards + Genlock module.
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niclights
The eManual
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Re: Clear Key LED gets stuck

Postby niclights » 03 Aug 2020, 15:51

Unfortunately I have been unable to reproduce this.

Perhaps you could provide steps to repeat including what happens compared to what you expect to happen?

For example:

1. New show
2. Patch 1x dimmer
3. Exit to root menu
4. Select fixture
etc.
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TWC
Posts: 81
Joined: 24 Dec 2017, 13:54

Re: Clear Key LED gets stuck

Postby TWC » 03 Aug 2020, 15:58

I'm away from the console now. I'll get back to you and try and figure out exactly what I did.
Avo Machine - v14
Titan Mobile + Fader Wing
Dell Optiplex 7010usff
i7, ssd, 8GB, Intel Hd4000

Capture Machine
2020 Symphony - 2020.0.53
AMD A7, ssd, 32GB, nVidia RTX3060 Eagle

Ai Media Server - 12.1
r6 + 2x Datapath DVI capture cards + Genlock module.
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phb
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Re: Clear Key LED gets stuck

Postby phb » 24 Aug 2020, 15:41

Were you able to reproduce this?
Pete Bridgman :: Avolites
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TWC
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Joined: 24 Dec 2017, 13:54

Re: Clear Key LED gets stuck

Postby TWC » 24 Aug 2020, 15:50

yes but only once, it was after attempting to update a personality, but i've not been able to reproduce it again, so i guess we can disregard this topic completely and chalk it up to being one of those things that just happens sometimes.
Avo Machine - v14
Titan Mobile + Fader Wing
Dell Optiplex 7010usff
i7, ssd, 8GB, Intel Hd4000

Capture Machine
2020 Symphony - 2020.0.53
AMD A7, ssd, 32GB, nVidia RTX3060 Eagle

Ai Media Server - 12.1
r6 + 2x Datapath DVI capture cards + Genlock module.
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phb
Posts: 111
Joined: 09 Apr 2019, 14:02
Location: Avolites, Park Royal, London
Contact:

Re: Clear Key LED gets stuck

Postby phb » 24 Aug 2020, 15:51

Ok, thanks. If you are able to reproduce this in the future please do let us know.

Best,
Pete Bridgman :: Avolites

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