Freezing, will not close

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Bwatt
Posts: 3
Joined: 08 Mar 2015, 03:07

Freezing, will not close

Postby Bwatt » 08 Mar 2015, 15:25

Howdy.

I'm running the TitanOne on an Asus with 64-bit Windows 7 on 3 Gb RAM, Dual Core CPU and 2.3 GHz.

I work for a touring dance convention/competition company and we usually have the system up for 18+ hrs/day every weekend. I've had the show running on this system for about 2 days now

Twice I've had the Titan One software become unresponsive. I go into Task Manager, close down the Titan 8.1 program, but I cannot close TitanOne. Cannot close the process. Even in the command prompt I continually go through Taskkill and it says that the program is successfully closed, but it's not.

The only thing I can do is restart the computer and restart TitanOne and Titan 8.1 all over again.

During a dance competition, that means about 4 minutes of lost time. And that's not kosher with me.


Has anyone else experienced this issue? Is there a workaround? WILL there be a workaround? Should I throw my laptop against the wall?



Many thanks.
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niclights
The eManual
Posts: 4461
Joined: 24 Sep 2004, 01:06
Location: UK

Re: Freezing, will not close

Postby niclights » 08 Mar 2015, 16:07

The first thing I would check is all the power saving settings, particularly Usb. Make sure they don't have the ability to go to sleep. It may also be worth checking BIOS. I have a couple of machines that insisted on disabling the network adapter even when it was in use. Turned out to be BIOS level power saving.
Bwatt
Posts: 3
Joined: 08 Mar 2015, 03:07

Re: Freezing, will not close

Postby Bwatt » 08 Mar 2015, 16:21

Went in and futz'd with it. Fingers crossed.

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