Capture Visualiser Errors
Posted: 30 Jan 2019, 17:27
I am new to the avo community and have been posting as I work my way through some of the backend in regard to the titan software.
My next quest is getting the capture visualizer to work properly. My issue is that when I load a showfile I tour with, the visualizer is completely blank. I was instructed to do the following below.
Please try the following:
- Download and install the latest personality library
- Start a new show
- Open the Capture Visualiser window
- Patch 1x Dimmer
- Select the dimmer and press the locate button
Does the dimmer light in the Capture Visualiser window?
If not then it sounds like there is an installation or hardware problem.
After downloading the personality files, and checking every fixture for compatibility, I found a couple things that confuse me. 1. All of my fixtures are compatible with the software and visualizer, I checked every single one in the list. 2. when start a new show and patch a dimmer the visualizer goes to a black background instead of blank, and you can see fixtures within the viz box but when I locate the dimmer no light comes out of the fixture.
If this is an installation or hardware problem can some give me more specific examples of what the issue could be? Is this a corrupted install, a computer that cannot handle this process, a showfile that is not compatible with the most recent version? i have no clue at this point.
My next quest is getting the capture visualizer to work properly. My issue is that when I load a showfile I tour with, the visualizer is completely blank. I was instructed to do the following below.
Please try the following:
- Download and install the latest personality library
- Start a new show
- Open the Capture Visualiser window
- Patch 1x Dimmer
- Select the dimmer and press the locate button
Does the dimmer light in the Capture Visualiser window?
If not then it sounds like there is an installation or hardware problem.
After downloading the personality files, and checking every fixture for compatibility, I found a couple things that confuse me. 1. All of my fixtures are compatible with the software and visualizer, I checked every single one in the list. 2. when start a new show and patch a dimmer the visualizer goes to a black background instead of blank, and you can see fixtures within the viz box but when I locate the dimmer no light comes out of the fixture.
If this is an installation or hardware problem can some give me more specific examples of what the issue could be? Is this a corrupted install, a computer that cannot handle this process, a showfile that is not compatible with the most recent version? i have no clue at this point.