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Missing fixtures in capture visualizer

Posted: 09 Aug 2016, 03:41
by cdelord
Hi, i am trying to set up the visualizer for a show that i have already made. I was able to get 2 of my 3 types of lights in the visualizer by updating personalities and re patching. However the last set of light will not show up in the visualizer. If i create a new show and patch them they will show up then, but i would like to be able to use the visualizer in my current show. The lights that will not show up are COB cannon wash lights using 7 DMX mode by american DJ

Re: Missing fixtures in capture visualizer

Posted: 09 Aug 2016, 11:55
by niclights
It should work by using the update personality function. If that doesn't work try exchanging it for itself. If it still doesn't work send me the showfile and I will try and fix it for you - nick <dot> morris <at> avolites <dot> com.

Re: Missing fixtures in capture visualizer

Posted: 09 Aug 2016, 15:03
by cdelord
Thanks for your reply.

Could you tell me how to exchange the fixture for itself, I'm still very new to the system

Re: Missing fixtures in capture visualizer

Posted: 09 Aug 2016, 17:36
by niclights
Patch the same fixture onto an existing handle. You will then be prompted if you want to exchange.