The Avolites Discussion Forum

Anyone else had a problem with the keyboard becoming disconnected from the board, (not in a physical sense), and being unable to type in a legend. After a restart the problem is solved..........for a while. Iain

YES....

Diamond 4 number 0017 (Avo stock).

I re-started it and it worked again.

But I have had this issue before.

No idea why though....

There is a problem where the keyboard looses association with the Diamond 4 software. This happens when another window is activated and the keyboard is associated with that application instead.

This is simple to fix, you just need to click on the Diamond 4 software with the mouse and then it will be associated to the keyboard again. There is no need to re-start the console.

Thank you, Ollie.

Thanks for that Ollie.

What happens if you don't have an external TFT to hand?

You should not be using a Diamond 4 without an external monitor. Ocassionaly important information is displayed on the monitor that you need to read and respond to.

Olie wrote:You should not be using a Diamond 4 without an external monitor. Ocassionaly important information is displayed on the monitor that you need to read and respond to.

Thats most interesting, Ollie.... I wasn't aware of this at all, and don't remember having (ever not even by Avo - until now) been told this.

Problem is, the festivals - and anywhere else, where theres some scaffolding you and not much else!

Thats very much well worth remembering! Thanks Ollie

If however you're being naughty and not using an external monitor, just keep hitting ALT+F4 on the keyboard until it starts working again.