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Updating Expert from v1.1 to v2 error!
Posted: 19 Nov 2007, 16:06
by lowfire
Hi
I'm trying to update my Pearl Expert from version 1.1 to version 2, but it won't.
It briefly open/show a command prompt and nothing else, and nothing happens.
I used and followed the update and instructions from the
Pearl Expert download page
Michael.
Posted: 20 Nov 2007, 00:19
by niclights
Is the file approx 10MB? If not, make sure you are not using and download managers and download the file again.
Otherwise, did you stop the Expert software first?
Posted: 20 Nov 2007, 16:21
by lowfire
Yes it's 10.3mb and I downloaded it from two different computers on two different networks. And I did stop the expert software.
I did all that before I started this thread.
Still the same problem. It didn't update, it just briefly open/show a command prompt and nothing else.
Posted: 20 Nov 2007, 17:35
by niclights
Unfortunately I have not had time to try this myself yet so I cannot advise further. Too many shows at the moment. Is it possible for you to call Avo direct? If not I can call tomorrow for you and point in this direction.
Posted: 21 Nov 2007, 02:24
by lowfire
I'll try calling the danish reseller tomorrow (today).
I'll post a reply when I've talked with them.
Thanks
