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Quartz V1

Posted: 05 Mar 2023, 19:12
by redback
Hi, i've got a Quartz with serial 00600, it's a "V1" if i'm right.

Is it possible to upgrade to V2or3?

And after (or now, if nothing is possible), what's the lastest software version supported?

Re: Quartz V1

Posted: 05 Mar 2023, 19:32
by Gregory
The console should still be supported by the latest software version, v16.0, assuming that is equipped with an AvoKey. As you may have seen on the Product Support Policy page V1 is actually slightly beyond its official support period with V2 to join it at the end of this year.

Not sure about upgrade kits perhaps contact your local distributor for support.

Re: Quartz V1

Posted: 06 Mar 2023, 21:37
by redback
No real local distributor here in Belgium… only in Netherlands or France (I’m French speaking)
Not easy :(