Sapphire Touch Screen Servcing

Questions or discussions about the Titan and classic consoles and software.

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Yambro
Posts: 1
Joined: 10 Dec 2020, 09:03

Sapphire Touch Screen Servcing

Postby Yambro » 10 Dec 2020, 09:14

Hello everyone,
My first post here. I am a service tech. I have got an Avolites Sapphire Touch which is having touch panel issues brought in for service. I found the unit to be in pretty dire condition, might not have been stored properly. There were some rusting over the main board cover and the loose rust has gotten onto the mainboard. I have removed the parts and the board for cleaning and servicing.

Regarding the touch panel:
There is a kind of fungus growth/ condensation between the touch panel and the outer glass. I would like to remove the panel to clean it out. I haven't seen any info about the procedure to remove the panels online. I would like to know the proper procedure. Ideally I would like to get my hands on the service manual as I would like to run the test program after servicing as well.

Any help would be greatly appreciated.

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