Synergy system outputs blank.

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TWC
Posts: 81
Joined: 24 Dec 2017, 13:54

Synergy system outputs blank.

Postby TWC » 22 Aug 2020, 21:14

There seems to be some sort of issue with the gui when using synergy. When it's not in full screen mode (ie the gui is running inside a window), if the gui is the active window, i dont get any video out of the system outputs. I'm not sure what the official name is for it but i think of it as being active when you click on the window so it's highlighted. When you click the mouse on the other screens or outside of gui window on unhightlight it the system ouput start working again.

It was fine in v13. It only started doing this when installed the v14synergy.exe upgrade thingamyjig.

It doesn't appear to affect the ndi sends. I will do a bit more poking around on this issue tomorrow to see if it's something I've done. After all I am a self confessed novice on ai/synergy at the moment.

Graphics driver is amd w9100 v20.q3 with no EDID emulations active.
Avo Machine - v14
Titan Mobile + Fader Wing
Dell Optiplex 7010usff
i7, ssd, 8GB, Intel Hd4000

Capture Machine
2020 Symphony - 2020.0.53
AMD A7, ssd, 32GB, nVidia RTX3060 Eagle

Ai Media Server - 12.1
r6 + 2x Datapath DVI capture cards + Genlock module.
User avatar
TWC
Posts: 81
Joined: 24 Dec 2017, 13:54

Re: Synergy system outputs blank.

Postby TWC » 23 Aug 2020, 15:10

https://youtu.be/mXSiENyFYb4

From today's session. I need to revise what I said previously. It does this when the system setting is set to show the mouse cursor on all screens and only when the gui is in a maximised window.
Avo Machine - v14
Titan Mobile + Fader Wing
Dell Optiplex 7010usff
i7, ssd, 8GB, Intel Hd4000

Capture Machine
2020 Symphony - 2020.0.53
AMD A7, ssd, 32GB, nVidia RTX3060 Eagle

Ai Media Server - 12.1
r6 + 2x Datapath DVI capture cards + Genlock module.
User avatar
TWC
Posts: 81
Joined: 24 Dec 2017, 13:54

Re: Synergy system outputs blank.

Postby TWC » 23 Aug 2020, 15:19

:cry:
https://youtu.be/VbaL2eHjW0k

Also from today, if you subsequently change the setting so that the cursor only shows on the gui display it does this. It's hard to see whatnot doing but I'm maximising and un-maximising the gui window.

Sorry I should have said, the right hand display in the videos I attached to system output 2. But it does it too all of the system outputs.

If after this I close and restart ai it goes back to normal.
Avo Machine - v14
Titan Mobile + Fader Wing
Dell Optiplex 7010usff
i7, ssd, 8GB, Intel Hd4000

Capture Machine
2020 Symphony - 2020.0.53
AMD A7, ssd, 32GB, nVidia RTX3060 Eagle

Ai Media Server - 12.1
r6 + 2x Datapath DVI capture cards + Genlock module.

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