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TRACKBALL LOCK AXIS BUTTON

Posted: 19 Feb 2019, 14:19
by cvienseclairagiste
Hi there,

On a Sapphire, when I press the LOCK AXIS button below the trackball nothing happens. I can't find any documentation whatsoever in all the manuals and online resources about this button.
My trackball only works on the X axis but not on the Y axis (in both scroll and mouse modes). Before I spend 460 pounds on a new trackball I would like to validate that the trackball is not stuck in X AXIS LOCK.

Has anybody ever used the LOCK AXIS button?

Thanks.

Re: TRACKBALL LOCK AXIS BUTTON

Posted: 19 Feb 2019, 14:31
by Gregory
The lock axis button has not been implemented so it sounds like a problem with the hardware. Have you tried removing the trackball and cleaning the sensor?

Re: TRACKBALL LOCK AXIS BUTTON

Posted: 19 Feb 2019, 16:08
by cvienseclairagiste
Thanks for your quick reply.

Yes the trackball was completely jammed. After cleaning it is now moving perfectly but Y axis is still not responsive.