Tiger touch touch screen intermittently freezing

[Mowerman77]

I am working on a Tiger Touch which has been upgraded to a Pro. My client says the touch screen freezes intermittently during their shows.
The main processor is running fine when I run the Avolites demo at full tilt.

As I test the screen there are substantial delays in touch to action. Some command buttons(on the screen) take a couple of seconds to respond and some do not respond.

Any suggestions?

[niclights]

Hi,

I would suggest in this case it might be more appropriate to contact service about this.

[Mowerman77]

Hi,

I would suggest in this case it might be more appropriate to contact service about this.

Thanks for the suggestion