Avolites Pearl 2010 energizing the pearl . error .

[MachLight]

have a console AVOLITES pearl 2010.
the external display shows only written "energizing the pearl".
and the internal display is written "MENU". and does not release the system.

what should I do about it?

Att: Mach.

[Gregory]

The best thing would be to contact the Avolites Service/Repairs department either by phone (+44 (0)20 8965 8522) or by email (repairs [at] avolites [dot] com).