The Avolites Discussion Forum

I tried to activate the new software version 7.3 and it wouldn't let me. It said my username or password were incorrect. I tried to log in on the main avolites site and it said the same thing. I tried to reset my password and the email link goes to a blank page. Please help.
Thanks,
Bryan

I need to get it right with TS before I try it with the TM at my church. We can't be without our console, even for a day.
Thanks again,
Bryan

Are you certain you are entering the correct user/pass for the site? Caps lock maybe?

It just finally let me in. But, there is no selection in the drop-down menu for Titan Simulator. I am the lighting tech at my church (we have a Titan Mobile) and wish to use Titan Simulator to program at home. What should I do?
Thanks,
Bryan

If you are referring to licensing then the Simulator doesn't require this. You will need to license the Titan Mobile on the laptop/PC it is used with.

Never mind. I found it on the site, and internet activation works now. On the TM however, how long will it take to receive a license after we submit the picture?
Thanks again,
Bryan

You will receive a temporary 14-day license immediately.

The full license should take no more than 4 days.

I've done this for a few consoles during testing and found it to be quite painless (both temporary and full). The token files mean you don't have to worry about writing down long codes etc.

Cool. Thanks.
Bryan