sapphire touch loses network connectivity

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brian
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sapphire touch loses network connectivity

Postby brian » 20 Oct 2013, 15:28

sapphire touch loses network connectivity during shows but it happens at random times, any thoughts on what it could be
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icke_siegen
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Re: sapphire touch loses network connectivity

Postby icke_siegen » 20 Oct 2013, 16:21

What serial number is it?

If it was one of the first ones, then probably a BIOS setting might be wrong which causes the network adaptor to 'hibernate'.
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brian
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Re: sapphire touch loses network connectivity

Postby brian » 20 Oct 2013, 16:27

i think its numbrer 015, but why would it go to sleep while artnet is running
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icke_siegen
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Re: sapphire touch loses network connectivity

Postby icke_siegen » 20 Oct 2013, 16:46

PM sent.
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icke_siegen
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Re: sapphire touch loses network connectivity

Postby icke_siegen » 21 Oct 2013, 14:18

For all who are curious: this is mentioned in an official ECN: http://www.avolites.com/Portals/0/Downl ... N-0195.pdf
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