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Titan crashed during show...

Posted: 20 Jan 2012, 23:54
by frontal
I have earlier reported that my Titan mobile-setup wont start the effect-editor OR the pixel-mapper...becouse it seizes if I am trying.
but tonight it got worse!

The Titan Mobike console just stopped responding, leavineg the software operational, but the console itself just stopped...
I had to competely restart the console (pull out the usb`s and restart)

This is not good, and I am starting to have problem with having confidence in it in live-enviroments...and I really need it for live-work!

Posted: 09 Mar 2012, 10:51
by taaviv
same issue here ... just updated my titan mobile software and pixel mapper crashes Titan ..
OS is Windows 7 64bit and running as administrator ..havent tried the shows yet so dont know if other stuff works fine ... help help help ? :evil:

Posted: 09 Mar 2012, 11:24
by icke_siegen
Please write to software@avolites.com

And: please be prepared to give as much information as possible, like
- run the log collector, and have the logs ready to send
- have the showfile ready to send
- other information, like language settings, network, USB devices

And finally, when everything is sorted, may I ask you to come back and post here?

Posted: 09 Mar 2012, 15:33
by taaviv
looks like its 64bit glitch .. gonna try it on normal 32 bit system .. just tested with Macbook pro running 64bit win7 on bootcamp .. and same glitch .. ill write here when i know more ..

Posted: 09 Mar 2012, 16:05
by niclights
There is definitely more to it than that. Runs fine here on W7 64bit. No doubt there is a common factor but I don't know if this has been found yet. If you have time I think it would be useful to make contact as suggested in order to help solve.