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Pearl 2008 slow response
Posted: 30 Dec 2009, 20:03
by Saby
Hi Guys!
Our Pearl 2008 console's got slow response (about half a sec).
Sound to light or manual, doesn't matter, the delay is always there.
Does anyone have any idea how to fix this?
Posted: 30 Dec 2009, 20:15
by niclights
Where is the delay? - ie. flash/fader/selecting fixtures/palette recall?
Does this happen from wipeall?
Posted: 31 Dec 2009, 04:23
by Saby
- flash
- recall palette
- running chase sound to light
- running chase manually
- faders
- tap twice to set tempo
- etc
Posted: 31 Dec 2009, 12:48
by niclights
The only cause for a delay that I know of is large numbers of HTP attributes patched or midi connection to visualiser. For the latter it might be worth checking user settings but I'm inclined to think this is a hardware issue.
Contact service direct. They are closed for holidays until 4th Jan but it's urgent there are numbers listed on the homepage.
Posted: 31 Dec 2009, 13:53
by Saby
Thanks for your help!
I'll try to call them next year.
Happy New Year!