HEEEEELP!! PEARL 2008 NOT RESPONDING DUE TO UNVALID LICENSE

[ARANAJOSELUIS]

HELP
TOMORROW I HAVE A SHOW.
I HAVE PEARL 2008 AND WAS WORKING FINE,,,FOR THE LAST 12 MONTHS.
THIS AFTERNOON, WAS PROGRAMING, AND...TURN OFF, CHANGE THE CONSOLE OF POSITION, TURN ON AGAIN...AND SURPRISE!!

APPEAR THIS IN THE DISPLAY

PROGRAM PANEL KEY NOT RESPONDIG DUE TO INVALID LICENSE
TURN KEYSWITCH TO CONTINUE
RUN TO PROGRAM= START THE SYSTEM

RUN SYSTEM =LICENSE



ETC ETC ETC--

WHAT HAPPEND!!
ATTE
ARANAJOSELUIS

[niclights]

I wonder if something has come loose inside? Have you opened and looked?

Have you emailed support at avo?

[ARANAJOSELUIS]

NOP
NOTHING WRONG INSIDE...
ALL LOOKS FINE

[niclights]

Support tell me they replied to your email this morning and gave instructions. Did you receive this?

[Billyserious]

I just had this happen just now before a show to my Pearl Tiger, what is the solution?

[niclights]

Please email support about this if you haven't already.

If it is urgent there is a 24hr number.

[Billyserious]

Thanks for your fast response, do you ever sleep?

I emailed Support, im in the states so I cant do the intl phone thing....

but it is kind of an emergency... sold out show and doors in an hour... we have a backup plan, but it isnt ideal

thanks anyhow for the quick response!

[niclights]

Unfortunately, as far as I am aware, you will need to reload the operating system which will generate a code. This code then needs to be sent to Avo who will give you one for activation.

At least that was how it was solved last time. I'm not sure if this has changed or whether the cause is yet known.

Very bad but nothing I can suggest I'm afraid.

[losmichal]

hi

did u solved problem ?? can u tell me what to do with this i get the same message this morning