Pearl 2008 slow response

Questions or discussions about the Titan and classic consoles and software.

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Saby
Posts: 3
Joined: 30 Dec 2009, 19:54

Pearl 2008 slow response

Postby Saby » 30 Dec 2009, 20:03

Hi Guys!

Our Pearl 2008 console's got slow response (about half a sec).
Sound to light or manual, doesn't matter, the delay is always there.

Does anyone have any idea how to fix this?
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niclights
The eManual
Posts: 4461
Joined: 24 Sep 2004, 01:06
Location: UK

Postby niclights » 30 Dec 2009, 20:15

Where is the delay? - ie. flash/fader/selecting fixtures/palette recall?

Does this happen from wipeall?
Saby
Posts: 3
Joined: 30 Dec 2009, 19:54

Postby Saby » 31 Dec 2009, 04:23

- flash
- recall palette
- running chase sound to light
- running chase manually
- faders
- tap twice to set tempo
- etc
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niclights
The eManual
Posts: 4461
Joined: 24 Sep 2004, 01:06
Location: UK

Postby niclights » 31 Dec 2009, 12:48

The only cause for a delay that I know of is large numbers of HTP attributes patched or midi connection to visualiser. For the latter it might be worth checking user settings but I'm inclined to think this is a hardware issue.

Contact service direct. They are closed for holidays until 4th Jan but it's urgent there are numbers listed on the homepage.
Saby
Posts: 3
Joined: 30 Dec 2009, 19:54

Postby Saby » 31 Dec 2009, 13:53

Thanks for your help!

I'll try to call them next year.

Happy New Year!

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