
What is happening is while you are using the desk or even if you not using it but its turned on it seems to be crashing, we lose the display on our monitor as well as any lights on the front control panel, if we lift the lid of the unit there is still power and all LEDs are active so then we hit the reset button but after we reset it we have lost our information eg Patch ect. Some times it wont even come back on. We checked the obvious stuff like the battery and that's metering at 3.6v, and have checked for any dry joints or bad connections.
So i have done a wipe all on the desk, re loaded the AVOS hardware and the burned a new program with the July 2003 software, but we still have the same problem. It also occasionally freezes and then we do a reset to get it active. We need to use the desk tomorrow so we are hoping you have a solution.