Titan 7.1 Crash

Questions or discussions about the Titan and classic consoles and software.

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swnapper
Posts: 3
Joined: 23 Jul 2012, 16:06
Location: United States

Titan 7.1 Crash

Postby swnapper » 20 Nov 2013, 23:25

Has anyone else gotten Blue Screen of Death? It seems(I'm really not positive) to occur when running an older(pre v7) show file and it always comes back after restart without issue or a repeat(during that session). I've had my two Experts do this a couple times(fortunately not on shows), the simulator has done it once om my computer and a clients Expert had it happen a couple weeks ago. Since we haven't had any issues during shows, it makes me think that once its saved into 7.1, everything becomes happy.
Any thoughts?

Thanks
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niclights
The eManual
Posts: 4461
Joined: 24 Sep 2004, 01:06
Location: UK

Re: Titan 7.1 Crash

Postby niclights » 21 Nov 2013, 00:35

BSOD is almost always a hardware issue.

In my experience hard drive failure is the most common cause, particularly SSD's. If your consoles have SSD's check that they have the drive firmware updates required as part of V6 upgrade (health check should pop up and warn you if this has not been done). Also look in windows event viewer and see if there are any clues there. Typical HDD related entries will be ATAPI or NTFS in the system section. Worth looking at the same on your PC, especially if it has an SSD (specifically firmware).

Along similar lines check everything is seated correctly, especially RAM and drive power and SATA (at motherboard and drive end). Finally, if the consoles have SATA DVD drives make sure the SATA has been removed as part of the v6 upgrade requirements.

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