TT Screen Blank

[iwan hutapea]

Dear Sir,

my TT serial number is TT-221
right now my display is blank.
all is shown in the external monitor.
please advise how to fix it

regards

[icke_siegen]

- Does the internal screen show something at boot time/BIOS?
- When you say 'all is shown...', does this include the softbuttons at the right edge, and the attribute control area at the bottom-right corner, describing the wheels assignment?

So far, it could be a grave misconfiguration, as well as a hardware fault (e.g. the internal screen having no power). Did this happen after a particular action (like: after attempting to upgrade to v6), or without any obvious reason ('ran a show yesterday without problem, but after starting it today the screen was blank')?

[iwan hutapea]

- the internal screen is white. nothing else
- yes its just like all the things that should be shown on the internal screen moved to the external monitor.
so if i dont use external monitor. its just white

before everything is ok . it happen without any obvious reason

[icke_siegen]

I'd bet it's a hardware thing. Can be some faulty/fried chip, but can also be a loose cable. The internal screen is connected via a special cable directly to the motherboard. But this cable and its connectors are somewhat sensitive.

The crucial question is: does the system still see the internal screen or not? (the screen being just white can also stem from wrong entries in the BIOS).

- could you maybe post a photo of what the screens are showing?
- then, it would be a service call, either to your local Avo hero, or to repairs@avolites.com.
- only if you are ready to dig a little deeper, maybe you can find out whether windows 'sees' the display or not (Tools -> Control Panel -> Advanced, Display -> change Resolution)

[vincent.humblot]

For the problem with Titan when you have a white screen, i have restore a ghost of the hard disk and it's work now.

I think a file was corrupt but i don't know why and wich files !
good luck
Vincent
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