Titan One License

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theshortshortman
Posts: 3
Joined: 17 Jul 2022, 10:28

Titan One License

Postby theshortshortman » 17 Jul 2022, 10:34

Hi,

My PC crashed and had to reset the full reset on the PC. Now everything is gone and i have to get back the pc suite as i was using version 11.4 titan one.

I’ve already written to avolites regarding a new token as i am using back the same pc as before. Waiting on my email which i remembered the response from avolites was faster before.
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niclights
The eManual
Posts: 4442
Joined: 24 Sep 2004, 01:06
Location: UK

Re: Titan One License

Postby niclights » 17 Jul 2022, 13:07

It looks like you have already been issued a new license so hopefully this is already resolved. Otherwise just submit a new full license request.
theshortshortman
Posts: 3
Joined: 17 Jul 2022, 10:28

Re: Titan One License

Postby theshortshortman » 18 Jul 2022, 14:21

Hi,

I only have a temporary license for 14 days and have requested for a token for the same PC but 2 days no reply yet from Avolites support
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niclights
The eManual
Posts: 4442
Joined: 24 Sep 2004, 01:06
Location: UK

Re: Titan One License

Postby niclights » 18 Jul 2022, 14:39

It looks like you may have requested a temporary license. Try submitting a request for a full license.
theshortshortman
Posts: 3
Joined: 17 Jul 2022, 10:28

Re: Titan One License

Postby theshortshortman » 19 Jul 2022, 03:01

Have already emailed to avolites. Been waiting for reply for 3 days now.
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niclights
The eManual
Posts: 4442
Joined: 24 Sep 2004, 01:06
Location: UK

Re: Titan One License

Postby niclights » 19 Jul 2022, 10:20

Have you tried submitting a full license request via the form on the website? According to the information available you have done this successfully in the past.

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