T2 Temporary License?

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djsky
Posts: 142
Joined: 11 Mar 2016, 18:40

T2 Temporary License?

Postby djsky » 24 Dec 2020, 13:56

I have just upgraded to a T2 from an old Titan One, and upgraded the software from 11.4 to 13.

I have submitted my Token for Licensing, but now i'm stuck until I get this approved, and I can't even run Simulator or T2 with a Temporary License... this option doesn't exist.

Trust me to think this was easy.
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niclights
The eManual
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Re: T2 Temporary License?

Postby niclights » 24 Dec 2020, 14:21

Normally T2's are pre-licensed. Is it asking for a license or is it just staying on the grey screen with a pulsing logo?

If it's the latter and if you haven't already please see the following Titan Troubleshooting guides:

Titan: Grey Pulsing Screen

and particularly:

Intel Command Center Service Prevents Titan from starting

If it's stuck on the grey screen chances are it is the latter and disabling the Intel Command Center Service will fix.
djsky
Posts: 142
Joined: 11 Mar 2016, 18:40

Re: T2 Temporary License?

Postby djsky » 24 Dec 2020, 14:23

No, each time I run Titan either “Go” or Simulator, it asks for me to import my token file.... which I don’t yet have.
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niclights
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Re: T2 Temporary License?

Postby niclights » 24 Dec 2020, 14:57

Apologies. I should have checked first. I have just approved your request and you should have received a full license. Any problems please let me know.
djsky
Posts: 142
Joined: 11 Mar 2016, 18:40

Re: T2 Temporary License?

Postby djsky » 24 Dec 2020, 14:59

niclights wrote:Apologies. I should have checked first. I have just approved your request and you should have received a full license. Any problems please let me know.


No worries, cheers... all up and running.

Could do with a temporary license option tho, for new installs etc...
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niclights
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Re: T2 Temporary License?

Postby niclights » 24 Dec 2020, 15:05

Great. I think you were probably just unlucky and have one that was somehow not licensed at the factory. I have seen this occasionally.
djsky
Posts: 142
Joined: 11 Mar 2016, 18:40

Re: T2 Temporary License?

Postby djsky » 29 Jan 2021, 12:52

I’ve got yet another one that isn’t licensed!

Have requested license and uploaded my key.

:|
icke_siegen
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Re: T2 Temporary License?

Postby icke_siegen » 29 Jan 2021, 18:24

Only to close this thread: the latest request has been granted half an hour later.
djsky
Posts: 142
Joined: 11 Mar 2016, 18:40

Re: T2 Temporary License?

Postby djsky » 29 Jan 2021, 19:20

Cheers. Seems it always happens to me. :-(

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