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Can't Save Show File

Posted: 11 Jan 2020, 18:33
by kimwida
I am using two V12.1 T1s. One for my home, the other for my club.
Usually, I program it at home and upload it to my cloud. Then I download it and use it for my club show.
I don't have any error to save show file in my home but in my club I can't save show file and it shows these errors.

Error.JPG
Error.JPG (16.9 KiB) Viewed 143 times

error 1.JPG
error 1.JPG (58.26 KiB) Viewed 143 times

error 3.JPG
error 3.JPG (69.37 KiB) Viewed 142 times


I don't have any TNP.

I found my workaround. Active autosave and wait until it save a autosave file. And then I can save show file without errors.
Could I fix it??

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Titan Reset seems to solve it.
https://www.avolites.de/support-downloads/titan-reset

Re: Can't Save Show File

Posted: 13 Jan 2020, 11:45
by phb
Could we get the logs and showfile please?
(Tools -> Additional Programs -> Log Collector -> Create ticket at https://www.avolites.com/software/help-desk )