Does not update on version 11

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andriano33
Posts: 4
Joined: 12 May 2019, 13:58

Does not update on version 11

Postby andriano33 » 12 May 2019, 14:19

Hello.
When I run the installation file "Avolites Titan PC Suite v11.3 Setup.exe", I get the following message:
Image
Similarly with versions 11.0 and 11.1. On a clean operating system and on top of the installed version 10.1.
Version 10.1 fits perfectly and works well.
I have a laptop. Windows 10 (64).Titan One.
What is the problem ?
Thank
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Gregory
Posts: 1300
Joined: 14 Dec 2007, 15:25
Location: London, United Kingdom
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Re: Does not update on version 11

Postby Gregory » 16 May 2019, 11:53

Is it possible that you are using an Enterprise version of Windows? This is the version used by the consoles as it is designed for enterprise and embedded use and unfortunately the installer is unable to distinguish between them. A bug has been logged in our system so hopefully this will get fixed in a future version.
andriano33
Posts: 4
Joined: 12 May 2019, 13:58

Re: Does not update on version 11

Postby andriano33 » 17 May 2019, 20:27

Thanks for the answer.
Yes, I have Windows 10 Enterprise LTSC. Now everything is clear to me, I will solve this problem.

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