Page 1 of 1

Does not update on version 11

Posted: 12 May 2019, 14:19
by andriano33
Hello.
When I run the installation file "Avolites Titan PC Suite v11.3 Setup.exe", I get the following message:
Image
Similarly with versions 11.0 and 11.1. On a clean operating system and on top of the installed version 10.1.
Version 10.1 fits perfectly and works well.
I have a laptop. Windows 10 (64).Titan One.
What is the problem ?
Thank

Re: Does not update on version 11

Posted: 16 May 2019, 11:53
by Gregory
Is it possible that you are using an Enterprise version of Windows? This is the version used by the consoles as it is designed for enterprise and embedded use and unfortunately the installer is unable to distinguish between them. A bug has been logged in our system so hopefully this will get fixed in a future version.

Re: Does not update on version 11

Posted: 17 May 2019, 20:27
by andriano33
Thanks for the answer.
Yes, I have Windows 10 Enterprise LTSC. Now everything is clear to me, I will solve this problem.