DMX settings not saved

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Andysax1
Posts: 2
Joined: 22 Nov 2018, 09:21

DMX settings not saved

Postby Andysax1 » 22 Nov 2018, 09:56

Hi, I have just moved my Titan One to a new windows 10 laptop. I was surprised to find that DMX settings sent universe A to output 3, as there is only one output in Titan One. I changed this and everything works. The problem is that every time I shut down the programme it doesn’t save my changes and when I turn Titan One back on I have to go into System and DMX Settings and change it again. Am I missing some system save commands or should it save automatically?
Can anybody help please?
Kully
Posts: 33
Joined: 12 Jun 2018, 09:56

Re: DMX settings not saved

Postby Kully » 22 Nov 2018, 12:11

Press [Disk] > [New Show] > Wipe DMX Settings ON and then click OK.

If you experience further issues with this, we can arrange for a Team Viewer session to investigate this further. However, this should fix the issue.
Andysax1
Posts: 2
Joined: 22 Nov 2018, 09:21

Re: DMX settings not saved

Postby Andysax1 » 22 Nov 2018, 13:48

Wow, yes that fixed it. Thank you so much.

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