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Titan Simulator won't start/load

Posted: 30 Apr 2018, 17:53
by DS_Samir
Hey,
I have downloaded the latest Titan PC suite 10.1 software. And tried to start Titan simlator, i can select a console. But when i select one, there is an screen: Starting Titan. But the problem is that this screen is never ending. I can't use anything and it just says: Starting Titan. I've tried to reinstall the software, tried 10.0. But no luck.

Can you please help me with this issue?

Kind Regards,
Samir

Re: Titan Simulator won't start/load

Posted: 01 May 2018, 16:59
by Gregory
Do you see the Titan engine application starting? This should appear as a separate icon in the taskbar with a red T. If it does not appear and you have anti-virus software installed please check to see if any files have been quarantined or deleted as some anti-virus has been known to incorrectly detect Titan. You may need to add an exclusion for the Avolites/Titan directory and reinstall the Titan software to ensure that all required files are there.

Re: Titan Simulator won't start/load

Posted: 02 May 2018, 14:28
by DS_Samir
I see the Red T with 1. In the taskbar when i start the software. Or the green icon with another V icon when i start the simulator. But even if i have my anti-virus disabled, or even removed the software wont start. I have reinstalled the Titan suite PC software.

Re: Titan Simulator won't start/load

Posted: 02 May 2018, 20:00
by Gregory
It looks like the engine is not starting. Perhaps if you can open Log Viewer Pro and select File > Open Folders from the menu and check for any recent errors.

Re: Titan Simulator won't start/load

Posted: 03 May 2018, 23:51
by DS_Samir
The only error the Log viewer displays is:

Code: Select all

netsh failed with code: 1
. In the TitanHealthCheck. There are no more errors or critical messages.

Re: Titan Simulator won't start/load

Posted: 16 May 2018, 21:41
by DS_Samir
So i was hoping that with the 11th software version things would start working, never mind. I've tried the following:
* Deinstalling anti-virus (AVG)
* Resetting networkadapters.
* Trying to run the software in win7&8 compatibility mode. (I run win10)
* Tried looking in het Log Viewer Pro to "find" something, the only thing i got was the netsh error here above and this:
The following test has not passed: Echo Request Firewall Rule
Returned: Inconclusive

* Reinstalling it.
* Turning of Windows Firewall.

And i just don't now how to get it to work. Can somebody please explain me what possible can be te issue?

PS. The TitanOne.exe does start in the taskmanager, but i can't see titan.exe starting.
PPS. Should i send the zip created by the log collector?

Re: Titan Simulator won't start/load

Posted: 12 Jul 2018, 14:26
by Kully
Have you tried right-clicking Titan and running as administrator?

Re: Titan Simulator won't start/load

Posted: 13 Jul 2018, 16:42
by DS_Samir
Kully wrote:Have you tried right-clicking Titan and running as administrator?

Yes, i have tried running it as administrator.

Re: Titan Simulator won't start/load

Posted: 23 Jan 2019, 06:57
by theoharisc
any fix?
I am having the same issue.

checked drivers
checked engine is working
disabled firewall and antivirus
reinstalled the 10.1 suit

help needed

Re: Titan Simulator won't start/load

Posted: 20 Feb 2019, 22:20
by DS_Samir
any fix?
I am having the same issue.

checked drivers
checked engine is working
disabled firewall and antivirus
reinstalled the 10.1 suit

help needed


Hi, sorry for the late answer. I didn't check the topic in a long time.
Still no fix for the problem. :(

Titan Simulator won't start/load

Posted: 22 Sep 2020, 09:16
by 2wrist
Hello!
Stuck with the same problem here. In my case I'm blaming a windows updates. It works properly with my old windows back up, but as soon as I get the updates, both Simulator and Mobile won't start.
Now I don't know is it a windows defender, licensing or a drivers problem. But I'm pretty sure it's something about the latest windows 10 updates.

Second titan window is starting as well as virtual panel.
Log gives an "attempt to call on a faulted channel" error (will add a screenshot of it later).

Re: Titan Simulator won't start/load

Posted: 22 Sep 2020, 09:26
by niclights
If you haven't already please see the following Titan Troubleshooting guides:

Titan: Grey Pulsing Screen

and particularly:

Intel Command Center Service Prevents Titan from starting

Chances are it is the latter and disabling the Intel Command Center Service will fix.

Re: Titan Simulator won't start/load

Posted: 22 Sep 2020, 10:15
by 2wrist
Thanks a lot @niclights!
Disabling Intel(R) Graphics Command Center Service helped.