Missing Lights from capture visualiser

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ehassett
Posts: 3
Joined: 08 Nov 2017, 17:21

Missing Lights from capture visualiser

Postby ehassett » 08 Nov 2017, 17:51

I have updated the personality for Fixture LEDJ Pixel Storm 6 tri batten but it will not show up on capture visualiser.
What else can I try?
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Gregory
Posts: 1301
Joined: 14 Dec 2007, 15:25
Location: London, United Kingdom
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Re: Missing Lights from capture visualiser

Postby Gregory » 08 Nov 2017, 17:59

That personality is not currently linked to fixture type in Capture so will not appear in the Capture Visualiser window. Use the form here to request it and select the Capture Visualiser (.c2o) option for the Desk Type.
ehassett
Posts: 3
Joined: 08 Nov 2017, 17:21

Re: Missing Lights from capture visualiser

Postby ehassett » 13 Nov 2017, 13:04

Thank you :)

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