Cant exit Safe Mode

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lopesmacp
Posts: 17
Joined: 13 Oct 2016, 15:01

Cant exit Safe Mode

Postby lopesmacp » 24 Mar 2017, 22:55

I re installed Titan one on my desktop.

Now i cant exit Safe Mode. Everytime i press "Enable DMX", nothing happens.

I already reinstalled it and reboot my PC. Nothing Works.

I Thought it might be a licence problem, but there is no botton to add the licence file, so its already licensed.
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Gregory
Posts: 1300
Joined: 14 Dec 2007, 15:25
Location: London, United Kingdom
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Re: Cant exit Safe Mode

Postby Gregory » 28 Mar 2017, 14:11

Ensure that you have the fixture personality library installed, you can download the latest version from here. Please start a New Show ensuring that the option to Wipe DMX Settings is enabled, then check in System > DMX Settings that your DMX outputs are correctly assigned. DMX Output A should be assigned to Line 1 and then click on the cog symbol next to Expert Dmx and check that it is enabled.

If that does not resolve it, can you run Log Viewer Pro from the Start Menu and check whether there are any errors being logged when you attempt to enable DMX output?

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