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Titan one crash

Posted: 09 Aug 2016, 23:27
by sbanquer
Installed v10 on an i5 laptop with 4 gigs ram. Windows 7 sp1 64 bit. V10 seems to work fine until I open internal capture. I get a black workspace box that states an error with capture and then the program freezes. Any thoughts? Thanks in advance!!!

Re: Titan one crash

Posted: 10 Aug 2016, 01:10
by niclights
Check you have the latest display adapter drivers.

Re: Titan one crash

Posted: 10 Aug 2016, 21:16
by sbanquer
Yes the display adapter is up to date

Re: Titan one crash

Posted: 10 Aug 2016, 21:20
by sbanquer
I'm in front of the laptop and the capture says error in capture component

Re: Titan one crash

Posted: 10 Aug 2016, 21:27
by niclights
What is the display adapter?

Re: Titan one crash

Posted: 11 Aug 2016, 14:46
by sbanquer
In device manager under display adapters it reads "Intel(R) HD Graphics"
Driver version 8.15.10.2202
Thanks

Re: Titan one crash

Posted: 11 Aug 2016, 18:11
by niclights
I can only think that it is not powerful enough. Capture relies on the video card performance, the faster the better. I have a machine here with HD Graphics 4600 which seems to cope ok although it will quickly give up if I try and run Capture Atlas with any sort of high quality settings. But unfortunately I think the 'HD Graphics' is significantly slower.

Re: Titan one crash

Posted: 11 Aug 2016, 20:05
by sbanquer
Well that stinks. Hoping to get a surface pro soon. Any thoughts on the performance of these?

Re: Titan one crash

Posted: 11 Aug 2016, 23:42
by niclights
I guess it depends on the exact model/specs. According the options for the Pro 4 theoretically the integrated graphics look ok, especially if you have the 'iris' types although none of them appear to meet Capture's suggestion for minimum performance requirement of a PassMark G3D of 2000. However, as Capture point out the actual requirements will vary - the HD 4600 I have here doesn't get anywhere near 2000 but works ok. It might be worth asking on the Capture forum if anyone else is having success running Argo on a Surface.