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Help

Posted: 16 Jun 2015, 04:04
by Alakin
I am having problems with some generic beams I did create the personality and it does respond but when i create a shape the shutter closed out and i tried many ways to open it but wont work unless the speed of the shape is like between 1% and 5%, can anyone help me please, thanks
Johnny from México city

Re: Help

Posted: 16 Jun 2015, 07:12
by icke_siegen
Most certainly there is a small error in your personality. However, in order to check this out, we'd need the personality you wrote. You may post it here, or send it to me (s.beutel@avolites.de), or wriote to fixturesupport @ avolites . com, or request it at the personalities website.

Re: Help

Posted: 23 Jun 2015, 19:01
by Alakin
I did sent the fixture personality to your email thanks for your help

Re: Help

Posted: 24 Jun 2015, 07:31
by icke_siegen
Hi Johnny,

I just sent you a reply :D
If you could also provide a DMX sheet or manual, then I an fix this for you in no time.

Best, Sebastian