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dongle not found 8.0

Posted: 06 Nov 2014, 16:38
by luminotecnico
buy a used one titan and the program does not recognize the Interfas. attempt to update with USB expert but still is not recognized by one titan v8. Please I need help.

Re: dongle not found 8.0

Posted: 06 Nov 2014, 17:21
by Gregory
Does the TitanOne appear in the connected panels list on the left hand side? If not, make sure the service is started by going to Tools > Acw Service > Start. If you can see the panel and it is up-to-date it will be shown with a green USB icon otherwise go to the Service tab on the right and select Update Now button.