Export token file fails
Posted: 18 Jul 2014, 10:53
Hi,
I'm writing here because I have some problems with the request of an full licence for the Titan One dongle. The problem is as follows: I'm trying to export the token file from the titan one interface. The path selection window from windows pops up and I have to select a place where the token file should be stored. At this point I have already selected many different folders (c:\, Desktop, User Foler, subdir with RW access for everyone etc.) but the result is always the same. The software tells me it has exported the token file to the direction I have selected before but until now I have not found a token file at any of the folders.
Also I tried the process after "uninstall -> reboot -> install -> reboot" and launching the software explicitly as admin with the same result.
I hope someone has an idea how to fix this problem.
Regards
Markus
I'm writing here because I have some problems with the request of an full licence for the Titan One dongle. The problem is as follows: I'm trying to export the token file from the titan one interface. The path selection window from windows pops up and I have to select a place where the token file should be stored. At this point I have already selected many different folders (c:\, Desktop, User Foler, subdir with RW access for everyone etc.) but the result is always the same. The software tells me it has exported the token file to the direction I have selected before but until now I have not found a token file at any of the folders.
Also I tried the process after "uninstall -> reboot -> install -> reboot" and launching the software explicitly as admin with the same result.
I hope someone has an idea how to fix this problem.
Regards
Markus