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Titan One Dongle
Posted: 07 Mar 2013, 11:47
by Artdrama
Cant get the dongle to TX. System says drivers not installed. Where do I look? Running Win 7.
Posted: 07 Mar 2013, 11:56
by john rogers
Hi, can you go through the checks detailed in the
troubleshooting post at the top of the forum?
If that doesn't resolve the issue ir any of the steps are unclear, let us know.
Dongle
Posted: 07 Mar 2013, 17:00
by Artdrama
Didn't work on Laptop, however it works on tower!. Does it only sync to one machine in which case I need it to Laptop? Both running WIn 7.
Thanks for help.
MP
Posted: 07 Mar 2013, 17:03
by john rogers
It doesn't bind itself to one machine. Have you been through the steps in the troubleshooting post linked above? We find it's a great catch all for most of the set up issues encountered with Titan One.
Dongle
Posted: 07 Mar 2013, 18:15
by Artdrama
Yep first thing I did. Any other ideas? Cheers MP
Posted: 07 Mar 2013, 19:15
by icke_siegen
Maybe another solution: with the dongle connected, start USB Expert Console. Then, start the service (Tools -> ACW Service -> Start). Does the dongle show up in the top left window? Probably not...
Then, Tools-> Repair USB drivers. Click through the appearing windows. This should re-install the drivers, and even make Windows detect the dongle. And if not, at least you might get a real error message, telling you something.
At least for me, this helped various times.