Titan One Dongle

Welcome to the Avolites TitanOne Support Forum

Moderator: Moderators

Artdrama
Posts: 4
Joined: 07 Mar 2013, 11:40
Location: Edinburgh

Titan One Dongle

Postby Artdrama » 07 Mar 2013, 11:47

Cant get the dongle to TX. System says drivers not installed. Where do I look? Running Win 7.
M J Palmer
User avatar
john rogers
Posts: 97
Joined: 18 May 2010, 12:29
Location: London
Contact:

Postby john rogers » 07 Mar 2013, 11:56

Hi, can you go through the checks detailed in the troubleshooting post at the top of the forum?

If that doesn't resolve the issue ir any of the steps are unclear, let us know.
Used to work at Avo. Freelance now.
Artdrama
Posts: 4
Joined: 07 Mar 2013, 11:40
Location: Edinburgh

Dongle

Postby Artdrama » 07 Mar 2013, 17:00

Didn't work on Laptop, however it works on tower!. Does it only sync to one machine in which case I need it to Laptop? Both running WIn 7.
Thanks for help.
MP
M J Palmer
User avatar
john rogers
Posts: 97
Joined: 18 May 2010, 12:29
Location: London
Contact:

Postby john rogers » 07 Mar 2013, 17:03

It doesn't bind itself to one machine. Have you been through the steps in the troubleshooting post linked above? We find it's a great catch all for most of the set up issues encountered with Titan One.
Used to work at Avo. Freelance now.
Artdrama
Posts: 4
Joined: 07 Mar 2013, 11:40
Location: Edinburgh

Dongle

Postby Artdrama » 07 Mar 2013, 18:15

Yep first thing I did. Any other ideas? Cheers MP
M J Palmer
icke_siegen
Posts: 1089
Joined: 02 Jul 2010, 10:29
Location: Siegen, Germany
Contact:

Postby icke_siegen » 07 Mar 2013, 19:15

Maybe another solution: with the dongle connected, start USB Expert Console. Then, start the service (Tools -> ACW Service -> Start). Does the dongle show up in the top left window? Probably not...

Then, Tools-> Repair USB drivers. Click through the appearing windows. This should re-install the drivers, and even make Windows detect the dongle. And if not, at least you might get a real error message, telling you something.

At least for me, this helped various times.

Who is online

Users browsing this forum: No registered users and 15 guests