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touchscreen setup

Posted: 05 Dec 2012, 12:39
by laserrich
Hi, i have just setup my titan one software but the touchscreen is not working. i have a dell st2220t screen running on vista. the dell is the second screen. when i start titan one it puts its self on my main screen then i have to move it over the the dell. please can you let me know what i am doing wrong.

thanks
richard

touchscreen setup

Posted: 05 Dec 2012, 13:23
by laserrich
after i move the titan one window to the touchscreen and then touch a button titan one stops working? the dmx side is working fine.

Posted: 05 Dec 2012, 13:32
by niclights
Is the touch function working ok on the external display generally (ie. without T1)?

Posted: 05 Dec 2012, 14:25
by laserrich
yes it seems to be, i can move the mouse around using the touchscreen.

Posted: 05 Dec 2012, 19:09
by Gregory
I have heard of one other case where it turned out that the touchscreen driver was interfering with the normal operation of the Titan software. In that case it transpired that it would make other applications written using the .NET Framework to become unstable, this includes applications such as Nero 9. Unfortunately without having the touchscreen in front of me, it is difficult to know if this is actually the case in this instance.

I would suggest that you look at the configuration settings for the touchscreen and see if there are any options to switch to single touch or basic operation mode. Alternatively see if there is a newer or alternative driver that may work better or provide more options.

Posted: 04 Jan 2013, 10:49
by laserrich
hi, i still cant get my touchscreen to work, it still crashes Titan one as soon as you touch the screen. i have looked for an alternative driver but dell does not seem to have one. i will be coming in the do the Titan foundation soon so can i bring my screen and a laptop in to you to have a look at? of do you have any other suggestions?

Posted: 04 Jan 2013, 13:22
by rlangaard
Just for fun, have you tried to set your dell monitor as monitor 1 in windows?
That would make Titan start on that screen. Don't know if it helps but could be worth a try?

Posted: 04 Jan 2013, 14:01
by laserrich
yes i have but it makes no difference, i have tried lots of different combinations with no joy.