Activation required (previously working)

[PatrickDavies]

Hi.

I've retuned to my laptop running Titan One with dongle.

Previously been working.

Now asking for activation.

Browse for Key, but it doesn't work.

What to do?

Thanks

[Gregory]

Try exporting a new token file and submitting it to the website. You should receive your licence automatically when you submit your request.

[PatrickDavies]

Thanks. That worked.

Any reason why it happened. The computer was untouched since it was all working a couple of months ago. Is it likely to happen again?

[Gregory]

It should normally only happen if a change is detected in the hardware configuration of your computer which leads the software to believe it is running on a new computer.