Hello everyone,
I recently installed the Avolites T1 console software following the manual and successfully obtained the license. However, I've encountered an issue that I can't seem to find a solution for. When I try to start Avolites GO, I receive an error message that says:
"Unable to connect to the titan engine. Please visit
https://go.avolites.com/titanconnectionerror.
I've tried running the software as an administrator and switching USB ports, but nothing seems to work. I even completed the Titan Health Check without any problems.
Before posting here, I visited the link provided in the error message, but unfortunately, I couldn't find a solution there.
I've also made sure that the Titan Engine is running properly, and I've updated all the relevant drivers.
Is there anyone who has experienced a similar issue or knows how to resolve it? I would greatly appreciate any guidance or suggestions on how to troubleshoot and fix this problem. Reinstalling the software didn't help either.